Monthly Archives: August 2010

No Comment = Not Recommended

According to an article in today’s Globe, an EMC data storage system serving the state of Virginia broke down, causing 6,500 people per day to be turned away from DMV offices. As a result of the breakdown, the Virginia Department … Continue reading

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Time to find my hat, gloves and boots!

Last week was not a good vacation week for most folks spending time in Massachusetts – unless you like the rain.  This week looks to be a weatherpalooza as we gear up for another heat wave (I’ve lost count on … Continue reading

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Posted in Industry & Current Events, RC Tools | Tagged , , , , , | 2 Comments

My Way or the Highway

In this economy, consumers are making it clear that they want something for free or they want it their way, and companies are responding. Google announced this week that it will begin offering free and inexpensive calls through Gmail, its … Continue reading

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Catching Lightning in a Bottle

As I continue to write for The Fosbury Flop and engage in more and more digital conversations on Twitter, I’m beginning to identify some distinct patterns. Nothing revolutionary, but until now, I missed this one. People online, as they do … Continue reading

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Almost…but not quite

I enjoyed reading Peter Goodman’s article this past weekend in the New York Times about the “do’s and don’ts” in a corporate emergency.  Mr. Goodman got it mostly right, but I think some of the experts missed the most basic … Continue reading

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Mass "Races to the Top"

Congratulations to the Commonwealth for being selected as one of only nine states to receive the federal “Race to the Top” grant awarded by the the U.S. Education Department Tuesday (and my condolensces to the 42 states that didn’t). Even … Continue reading

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The Lucrative and Growing Business of Fear

Sitting on a dock recently observing loons diving below the surface of a serene pond in Maine, I couldn’t help but think that these birds were misnamed and that it is humans who have become the loony birds. You literally … Continue reading

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RC Tools: The Conversation

We know that social media and new mobile web devices are changing the face of communications. We know that we have to be proactively engaged in these rapidly growing mediums. Technology is here to stay. But we don’t want to … Continue reading

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Are We Turning Flight Attendants into the Postal Workers of the 21st Century?

Is it just me or are the friendly skies becoming decreasingly friendly as the years roll on? Now, we all know that the events of 9/11 forever raised stress levels for all parties in-flight. But doesn’t it seem as though … Continue reading

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Posted in Reputation Wrap-Up | Tagged , , , , , , , , , , , , | 3 Comments

A Reputation for Giving: It’s Time to Flood Pakistan with Assistance

On my way to work today I was listening to “Morning Edition” on my local NPR affiliate, WBUR, and heard Margot Adler’s story, “New York’s Little Pakistan Responds to Floods” about a Brooklyn neighborhood’s fundraising efforts, and the broader U.S. … Continue reading

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