Monthly Archives: November 2010

There Are No Secrets in a WikiLeaks World

This rule is easy to remember and recite, but I am amazed at the number of people shocked when beans get spilled, lips loosened, and ships sunk. In this “new” information age, there are no secrets. From IT companies to … Continue reading

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Posted in Uncategorized | Tagged Angela Merkel, cables, candor, careful, communications, confidential, Department of State, diplomacy, diplomatic corps., France, Germany, honorable, indignation, information, Kazakhstan, Korea, leaks, Nicolas Sarkozy, outrage, reputation, secrets, shock, South Korea, U.S., WikiLeaks | 2 Comments

Giving Good this Holiday Season

Happy Green Gift Monday!  What’s that?  You thought today was called Cyber Monday?  Technically, it’s both. Leveraging traditional social media efforts and the holiday season shopping frenzy, The Nature Conservancy has launched a Green Gift Monday effort to encourage consumers … Continue reading

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Posted in RC Tools | Tagged American Express, Black Friday, Cyber Monday, Green Gift Monday, green gifts, Red Cross, salvation army, small business saturday, The Nature Conservancy, Treehugger.com | Leave a comment

Donors CAN be Choosers

When it comes to charitable giving, the majority of us are loyal. We go with who we “know” (if not by personal contact, by name), the counsel of friends and family, as well as humanitarian tragedies as they unfortunately occur … Continue reading

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Posted in Reputation Props | Tagged charitable giving, choose your impact, Haiti, holiday giving, local charities, United Way | 1 Comment

New York Times Validates eBooks

The New York Times book lists have long been the standard of author-success and brick-and-mortar bookseller boon. But with a recent announcement, the publication has given an important nod to booksellers of the virtual nature… Beginning in 2012, the Times … Continue reading

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Posted in Industry & Current Events | Tagged Amazon, Barnes & Noble, Borders, eBook, Independent Booksellers, Kindle, New York Times, reputation | Leave a comment

Twitter Analytics – Numbers from the Source

Alert Alert: Twitter has launched real-time analytics! News like that is likely to knock your socks off – at least until Santa brings you a new Ipad (hint hint). Sure, they’re not perfect. And no, they don’t necessarily provide the … Continue reading

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Posted in RC Tools | Tagged Boston Reputation, iPad, Ipad 2, online reputation, Promoted Tweets, Real-time Twitter Analytics, Santa | 1 Comment

Qualitative Easing and other Economic Bromides to Quiet the Soul

The ongoing economic decline isn’t without some benefits, among them all the freshly paved roads and rebuilt bridges and other make-work projects that were designed to inject billions of dollars of money (debt) into our moribund economy. The other important … Continue reading

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Posted in Industry & Current Events | Tagged Bailout, Chronically Unemployed, Depression, Economic Decline, Economic Vocabulary, Liquid Real Estate, Qualitative Easing, Recession, Robo-signing, Rubber-stamping, Stimulus Package | 1 Comment

Howard Stern: Clear King of the Interview

As I ambled my way into Morrissey & Company from my sleepy hamlet of Waltham on Tuesday morning, my commute deteriorated from a happy-go-lucky ride along the storied River Charles into a rage-inducing standstill on Storrow Drive. Apparently, rush hour … Continue reading

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Posted in Uncategorized | Tagged Billy Joel, Charles River, Howard Stern, interviews, King of All Media, Morrissey & Company, radio, Storrow Drive, Traffic, Waltham | 1 Comment

TSA, Four Loko Respond to Critics

Homeland Security Secretary Janet Napolitano announced two months ago that full-body scans at U.S. airports would be paid for through the American Recovery and Reinvestment Act. Since the announcement, 68 airports now utilize these devices, including most recently Orlando, Dulles, … Continue reading

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Posted in Uncategorized | Tagged apology, body scanners, crisis communications, FDA, Four Loko, Morrissey & Co., Morrissey & Company, NPR, Phusion Projects, reputation, Reputation communications, reputation management, TSA | 1 Comment

A Tale of Two Developers and Two Different Outcomes

I first met John Rosenthal in 1993 within a week of my joining Citizens Bank as a freshly minted vice president and director of External Affairs. Then CEO and Chairman Larry Fish asked me to meet with John and assess … Continue reading

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Posted in Uncategorized | Tagged billboard, Boston Redevelopment Authority, Citizens Bank, City of Boston, Downtown Crossing, fenway park, Filene’s, Friends of Boston’s Homeless, Governor Deval Patrick, handgun violence, John Rosenthal, Larry Fish, MassPike, Mayor Thomas Menino, Meredith Management, New York, Red Sox, Steve Roth, Stop Handgun Violence, Times Square, Vornado, Yawkey Station | 1 Comment

Easy as A-B-C: Always Be Closing

Now that the initial sting from the midterm election defeat has subsided slightly, I can start to analyze the state of play. Here’s where my mind’s at – I want to send Alec Baldwin to Washington, but not as an … Continue reading

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Posted in Uncategorized | Tagged Alec Baldwin, always be closing, Angus King, Barack Obama, Bill Clinton, Bowdoin College, communications, compelling narrative, Democratic Party, framing, George W. Bush, Glengarry Glen Ross, jobs, Maine, Mark Halperin, midterm elections, Politics, pop quiz, private payroll employment, reputation, time, Washington, White House | 1 Comment