Tag Archives: JetBlue

Going Somewhere? That’s What You Think.

If you’re a Bostonian reading this, when I say we’ve had quite a winter, you know exactly what I mean. I’m referring to the “snow mountain” that my daughter likes to scale in the front yard, to the pain in … Continue reading

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Are We Turning Flight Attendants into the Postal Workers of the 21st Century?

Is it just me or are the friendly skies becoming decreasingly friendly as the years roll on? Now, we all know that the events of 9/11 forever raised stress levels for all parties in-flight. But doesn’t it seem as though … Continue reading

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Posted in Reputation Wrap-Up | Tagged , , , , , , , , , , , , | 3 Comments

Open Letter to Gary Kelly, Chairman, President and CEO, Southwest Airlines

An Open Letter to Gary Kelly Chairman, President and CEO Southwest Airlines Dear Mr. Kelly: You are no doubt busy in meetings trying to assess whether the Curious Case of Steven Slater has anything to do with your airline. Yes, … Continue reading

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Come Fly the Friendly (ahem) Skies

I recently booked tickets for my family to escape the frigidity of never-ending winter in beautiful New England. Image courtesy of PlanetWare Traveling with a three-year-old and a one-year-old, of course we want to fly non-stop. Two airlines offer non-stops … Continue reading

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